When Your Plumber Becomes a Salesperson, Homeowners May Pay the Price

Source: International Business Times

Tony Hyser, founder and owner of Twin Cities Premier Plumbing Twin Cities Premier Plumbing When a pipe bursts or a water heater fails, homeowners call a technician because they need expertise they do not have themselves. That puts considerable trust in the person who walks through the door: to diagnose the problem accurately, explain the options, and recommend the work the home actually needs. As the home services industry consolidates, however, the incentives behind that advice may be changing.