AI Won't Fix a Broken Process: Rethink How Work Gets Done Before Investing in More Tools

Source: International Business Times

Jill Sweeney Businesses are increasing their AI budgets while still working out how to turn adoption into results. A September 2026 Gartner survey found that just 22% of organizations had scaled AI across multiple business units or adopted an AI-first approach. Meanwhile, 85% of functional leaders planned to increase spending that year.