CEOs say they're getting gains from AI agents. A true transformation is harder.

Source: Business Insider

Tim Walsh, CEO and chair of KPMG US, said companies often need to rethink how they operate to get the most from AI. Braedon Fox/PGA of America via Getty ImagesAI agents are delivering gains, though only 9% of CEOs called them "transformational" in a new KPMG US survey. Using AI effectively is "not plug and play," Tim Walsh, the firm's US CEO, told Business Insider.

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