Retail's Technology Boom Raises the Stakes for AI Strategy

Source: International Business Times

macrovector | Freepik Retail has accumulated an expansive technology infrastructure across stores, supply chains, merchandising, e-commerce, workforce management, reporting, and customer engagement. Point-of-sale systems, inventory platforms, task-management tools, supplier networks, robotics, analytics, and AI applications can each contribute valuable information. Yet the growing volume of systems also creates more information to interpret and more interfaces through which decisions must be made.