The CEO who leads one handwritten note at a time

Source: Business Insider

Twilio CEO Khozema Shipchandler in June at the Nasdaq, celebrating the company's 10th anniversary since its IPONYSE: TWLOTwilio CEO Khozema Shipchandler writes notes to his company's 80+ leaders before their annual retreat. He said the analog ritual is rooted in part in his own memories of being a junior employee at GE. The notes also help him build relationships with those who could one day sit in Twilio's C-suite, he said.

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