Student-loan borrowers are facing payment errors and customer service delays. A new federal report offers a solution.

Source: Business Insider

Student-loan servicers said they would benefit from better coordination with the Department of Education. Al Drago/Getty ImagesA new GAO report said that student-loan servicers struggle to implement changes from the Education Department. The coordination challenges could lead to delays in communicating payment information to borrowers.

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Student-loan borrowers are facing payment errors and customer service delays. A new federal report offers a solution.

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