What AI? Chili's spends big on WiFi and tablets instead of tokens

Source: Business Insider

Chili's has focused more on upgrading handheld ordering systems and software than AI, Brinker International CIO Chris Caldwell told Business Insider. Bloomberg/Getty ImagesBrinker International-owned Chili's has turned around its sales over the last few years. It's invested in basic tech instead of AI, Brinker's chief information officer said.