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How Online Marketplaces Manage Consumer Protection Risks: Temu as a Case Study

Online Marketplaces Manage Consumer
International Business Times Fews App News Provider
Fews App Post Time 5h ago

Envato Elements Temu's rapid expansion across international markets has given consumers more choice at competitive prices. Growth at that scale raises a practical governance question: how does a marketplace keep its consumer-protection controls effective as it grows larger and more complex?Look across major markets and the same concerns recur: can each seller be traced; are products safe and compliant; are they authentic; is consumer data handled responsibly; are payments and transactions secure; and can shoppers get help when something goes wrong? Different jurisdictions address these issues through different combinations of marketplace, product-safety, privacy and e-commerce laws. Examples include the EU's Digital Services Act, the US INFORM Consumers Act, and the UK's Product Regulation and Metrology Act 2025.

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