Source: International Business Times
When the Smartest Move Is Keeping Humans in the Loop Tung Lam | Pixabay SAN FRANCISCO, CA — The most expensive mistakes in modern business don't crash servers. They erode something far harder to rebuild: customer confidence. An AI-generated product description that misrepresents a feature, a support bot that confidently delivers a wrong answer with perfect grammar, a content moderation pipeline that misses cultural context.
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