Complaints for open manholes dramatically doubled in NYC before Donike Gocaj died in hatch horror

Source: New York Post

Complaints about open manholes – such as the uncovered Con Edison hatch that Westchester mom Donike Gocaj fatally plunged into this week – have nearly doubled so far this year across the Big Apple, public data shows. A whopping 714 calls were made citywide to 311 about a “defective manhole cover” or a “missing” cover since Jan. 1, while the same span in 2025 drew just 374 similar complaints, the data shows.