Millions of student-loan borrowers are at heightened risk of getting incorrect bills, watchdog says

Source: Business Insider

The Department of Education should bolster its oversight over federal student-loan servicers, the Government Accountability Office said. Sean De Burca/Getty ImagesA new government watchdog report found gaps in oversight over federal student-loan servicers. The Education Department stopped moniting servicer accuracy and call quality after February 2025 staffing cuts.

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