Salesforce Buys AI Customer Service Platform Fin for $3.6 Billion to Strengthen Agentic AI Push

Fuente: International Business Times

The acquisition is one of Salesforce's largest AI-focused deals to date and shows CEO Marc Benioff's push to transform the software giant into what it describes as an "agentic" enterprise software company. Stephen Lam/Getty Images Salesforce announced Monday that it has agreed to acquire AI customer service company Fin for approximately $3. 6 billion, marking another major investment in the rapidly growing market for autonomous AI agents.